I keep abreast of technical and educational advancements, take nothing for granted and avoid fast recipes.
I analyse my audience and their needs, design accordingly, try it out, evaluate... and repeat the process over and over again to improve my courses.
SCENARIchain, Evolve Authoring Tool, Camtasia Studio, Articulate Storyline, Adobe Captivate, Gomo
Moodle (installation, management, course creation)
MS Office Suite, LibreOffice Suite, LateX